Frequently Asked Questions

member Tiers & Status

  • The Hogsalt Rewards program runs on a “program year” from November 1st to October 31st. Members achieving tiers during the current program year (November 1, 2025 - October 31, 2026) will retain that status through October 31, 2027.

    Your annual spend tracking resets to $0 each November 1st, and your earned tier status will be valid for a full 12 months from that reset date.

  • If membership payment lapses, your membership will maintain its current tier for 60 days.  You may continue to use your earned Reward Dollars, but will not accrue points while inactive.

    After 60 days of no renewal of membership, you will lose your existing tier status.

Membership

  • The new Hogsalt Rewards program requires a $25 annual membership fee. You will receive $25 Rewards Dollars with your payment, earn points on every transaction toward earned Reward Dollars, and receive a promotional Birthday Reward.

    Birthday Rewards and points are earned at the rate associated with your membership status tier.

  • Legacy members who have registered within the last year will be charged $25 annually on their day of initial signup, and receive $25 Rewards Dollars in their account.

    Users registered for over a year will be notified of the new annual fee upon launch, and receive a 30 day grace period after creating their new app account to update payment. Payment will be processed at the end of the 30 day period, at which time the user will also receive $25 Rewards Dollars in their account.

  • Points earned in the old app will convert to points in the new app at their previous value ($0.10 per point), to the nearest $10 Reward. The remaining balance we be available as points.

    Points earned on transactions after downloading the new app will be accrued toward Rewards Dollars at the current rate.

    Important: for points to successfully transfer, the new account must be created using the phone # tied to your prior account.

  • Your account will be considered inactive if payment information is not up to date or payment of the $25 annual fee is declined.

    Update your payment information in the Account section of the app to restore your active status.

  • Yes, you may use earned Rewards Dollars without an active Hogsalt Rewards membership.  You will not earn any additional points until re-activating your membership by paying the $25 annual fee.

  • No.  Membership is not transferable. The Hogsalt Rewards member must be present in-restaurant to receive points and/or to earn points and credit card payment must match the name on Hogsalt Rewards account.

    Violation of this policy may result in your membership being terminated.  For more information, please read our Terms and Conditions.

  • Users will receive $25 Rewards Dollars in their account after payment of their membership fee is processed.

    New users will have payment processed upon entering their credit card, and receive $25 Rewards Dollars in their account.

    Legacy users who have registered within 1 year will be charged on the date of their original sign-up, at which time they will receive $25 Rewards Dollars.

    Legacy users who have registered over 1 year ago will have payment processed 30 days after creating their account, at which time they will receive $25 Rewards Dollars.

REWARD DOLLARS & POINTS

  • Points are earned for every $1 spent on food and beverage at participating restaurants, at the rate associated with your account. Points are not earned on tax and gratuity.

  • $10 Rewards Dollars are automatically added to your account when you accumulate 150 points.

  • Rewards Dollars can be used for food and beverage purchases at participating restaurants, and are not valid on tax and gratuity.

    At checkout, circle “Redeem Rewards - Yes.” All available rewards will be automatically applied to your check. Should you have a remaining balance after rewards are applied, the server will present you with a check to pay the difference.

  • No, earned Rewards Dollars do not expire.

  • After one year of no accrual or redemption, any earned points are removed from your account. 

  • Yes. If you do not have enough Rewards Dollars to cover an entire bill, you may utilize all your Rewards Dollars then pay the balance. 

  • You may only earn points on the portion of the bill you have paid for with a credit card matching the name on your Hogsalt Rewards account.

  • Yes! You may earn points on the portion of a check where Rewards Dollars or gift cards have not been used for partial payment.

  • Yes. The Hogsalt Rewards program has no blackout periods. You may choose to earn points or redeem Rewards Dollars on any date.

  • No, you may not earn points or redeem Rewards Dollars for contracted events or catering.

  • No, you may not earn points or redeem Reward Dollars for online takeout or delivery orders. The Hogsalt Rewards program may only be used for takeout ordered and paid for within a participating restaurant.

  • The Hogsalt Rewards program may not be used to earn points or redeem Rewards Dollars at Aster Hall Chicago, Bavette’s Las Vegas, La Renommée or Small Cheval locations.

  • Yes. You may submit a request via the Contact Us in-app to request points be applied to your last transaction. Visit must be within 14 days of the request and credit card used on the transaction must match the name on the Hogsalt Rewards account.  

  • No, you may not earn points or redeem Rewards Dollars when paying using the Sunday QR code.

  • No, only purchases made since the program launched on 11/15/25 count toward your annual spend.

  • Please allow up to 24 hours for points to be reflected in your account.

GIFT CARDS

  • You may earn points when purchasing Hogsalt gift cards in-restaurant. You may not earn points on gift cards purchases made online, or on purchases where a Hogsalt gift card is used for payment.

    Rewards Dollars cannot be used to purchase gift cards.

  • No, you may not earn points on transactions fully paid for with a gift card.


  • You may earn points on the portion of a transaction not paid for via gift card. 

    You may only earn points on the balance of a transaction NOT paid for with Rewards Dollars or gift cards.

  • Yes! You may use any combination of gift card, Rewards Dollars and Birthday Rewards to pay for your transaction.

    You may only earn points on the balance of the transaction not paid for with gift card, Rewards Dollars or a Birthday Reward.

BIRTHDAY REWARDS

  • Birthday Rewards are automatically added to your account on your birthday.

    Your membership must be activated at least 24 hours prior to your birthday to receive your Birthday Rewards.


  • Yes, Birthday Rewards expire 60 days from when they are issued.  Earned Rewards Dollars do not expire.  

  • Yes! When choosing to redeem your Birthday Rewards along with your earned Rewards Dollars, your Birthday Rewards are applied to the bill first with all available Rewards Dollars applied to the balance.


  • Yes! Simply let your server or cashier know you’d prefer to redeem your Birthday Rewards without your earned Rewards Dollars.

  • No, points may not be earned on a transaction where Birthday or Rewards Dollars are redeemed.