Frequently Asked Questions

member Tiers & Status

  • The Hogsalt Rewards program runs on a "program year" from September 1st to August 31st. Members achieving tiers during the current program year (September 1, 2025 - August 31, 2026) will retain that status through August 31, 2027.

    Your annual spend tracking resets to $0 each September 1st, and your earned tier status will be valid for a full 12 months from that reset date.

  • If membership payment lapses, your membership will maintain its current tier for 60 days.  You may continue to use your earned Reward Dollars, but will not accrue points while inactive.

    After 60 days of no renewal of membership, you will lose your existing tier status.

Membership

  • The all-new Hogsalt Rewards program requires a $25 annual membership fee.  You will receive automatically receive $25 Rewards Dollars, earn points on every transaction toward earned Reward Dollars, and receive a promotional Birthday Reward.

    Birthday Rewards and points are earned at the rate associated with your membership status tier.

  • Legacy members who have registered within the last year will be charged $25 annually on their day of initial signup.  Users registered for over a year will be notified of the new annual fee upon launch, and receive a 30 day grace period to update payment info.  

  • Legacy members will have their earned points converted at their previous value ($.10/point).  Points earned on transactions after downloading the new app will be accrued toward Reward Dollars at the current rate.

  • No.  Membership is not transferable. The Hogsalt Reward member must be present in-restaurant to receive points and/or to earn points and credit card payment must match the name on Hogsalt rewards account.

  • Yes, you may use earned Reward Dollars without a current Hogsalt Rewards membership.  You will not earn any additional points until re-activating your membership.

REWARD DOLLARS & POINTS

  • Points are earned for every $1 spent on food and beverage at participating restaurants, at the rate associated with your account. Points are not earned on tax and gratuity.

  • $10 Reward Dollars are automatically added to your account when you accumulate 150 points.

  • Reward Dollars can be used for food and beverage purchases at participating restaurants, and are not valid on tax and gratuity.

    At checkout, circle “Redeem Rewards - Yes”.  All available rewards will be automatically applied to your check.  Should you have a remaining balance after rewards are applied, the server will present you with a check to pay the difference

  • No, earned Reward Dollars do not expire.

  • After one year of no accrual or redemption, any earned points are removed from your account. 

  • Yes, Birthday Rewards expire 60 days from when they are issued.  Earned Reward Dollars do not expire.  

  • Yes, Birthday Rewards can be used in conjunction with earned Reward Dollars.   When redeeming rewards in-restaurant, Birthday Rewards will be applied to your bill before earned Reward Dollars.

  • Yes.  If you do not have enough Reward Dollars to cover an entire bill, you may utilize all your Reward Dollars then pay the balance. 

  • No.  You may choose to redeem OR accrue points on each check. You may not accrue points on a check where Reward Dollars have been redeemed for partial payment.

  • Yes.  Hogsalt Rewards have no blackout periods.  You may choose to earn points or redeem Rewards Dollars on any date.

  • You may earn points when purchasing Hogsalt gift cards in-restaurant. Points are not earned on purchases where a Hogsalt gift card is used for payment.

    Reward dollars cannot be used to purchase gift cards.

  • No, you may not earn points or redeem reward dollars for contracted events or catering.

  • No, you may not earn points or redeem reward dollars for online takeout or delivery orders.  Hogsalt rewards may only be used for takeout ordered and paid for within a participating restaurant.

  • Hogsalt Rewards program may not be used to earn points or redeem rewards at Aster Hall Chicago, Bavette’s Las Vegas, La Renommée or Small Cheval locations.

  • Yes.  You may submit a request via the Contact Us in-app to request points be applied to your last transaction.  Visit must be within 14 days of the request and credit card used on the transaction must match the name on Hogsalt Rewards account.